Returns & Exchanges

At Charmette, we want you to be completely in love with your purchase. If you are not satisfied with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in your returns portal confirmation.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing